Comments on: Sunday Best – Popovers & Oranges http://www.bosca.com/blog/sunday-best-popovers-oranges/?utm_source=rss&utm_medium=rss&utm_campaign=sunday-best-popovers-oranges Wed, 02 May 2012 13:40:24 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Courtney Bosca http://www.bosca.com/blog/sunday-best-popovers-oranges/#comment-215 Courtney Bosca Sun, 22 Apr 2012 16:24:44 +0000 http://www.bosca.com/blog/?p=274#comment-215 Yikes!! I apologize that this message has been sitting unanswered for so long. The piece that you are referring to is no longer made, but you might look at a style 449 Just enter that number into the search feature at the top right of the website and this style in several different collections will come up. Also- specific product questions can be answered by our customer service department at 1-866-890-5696 I am sorry that your piece finally wore out, but I am glad that it served you well. THis is really what I mean when I say “our products don’t wear out, they wear in” (Well… I guess they do wear out eventually)

]]> By: Courtney Bosca http://www.bosca.com/blog/sunday-best-popovers-oranges/#comment-214 Courtney Bosca Sun, 22 Apr 2012 16:16:05 +0000 http://www.bosca.com/blog/?p=274#comment-214 Hi Liz- thanks for much for taking the time to post this comment. I take a lot of pride in the genuine concern that eveyone here at Bosca has for our customer (I see the same in the way that we treat our vendors, and in the way people treat each other here.) I am very lucky to have such a wonderful group of people to work with- and wonderful customers like you. Thanks for your so very positive comments.

]]> By: Elizabeth Warrick http://www.bosca.com/blog/sunday-best-popovers-oranges/#comment-207 Elizabeth Warrick Mon, 19 Mar 2012 21:52:13 +0000 http://www.bosca.com/blog/?p=274#comment-207 I know that this is a lifestyle blog, but since it is a Bosca blog, I thought I would share my thoughts about your customer service here, not having seen another forum: Bosca just made a customer for life. I am at this very moment looking for stores in my area to purchase luggage for my upcoming trip in the summer.I have never before bought from a store that truly stood by its products with such honor and dignity– My Nappa Vitello Passport wallet was broken in a few places, including the ID Window and the change pocket, but I had lost the receipt, having bought it 6-8 years ago. I looked Bosca up and called ( I only knew to look Bosca up because there was a lovely embossed logo on the inside of the Wallet. I dimly remembered a lifetime warranty at the time of purchase, so I decided to try to get my treasured wallet fixed instead of tossing it, since I travel quite a bit and it is the very best wallet I have ever used for passports, receipts, boarding passes and other paperwork). The beautifully spoken lady at the other end told me that if I would send in the wallet; they would try to fix it and if not, they would replace it. The entire conversation was pleasant, reassuring, and hassel-free. What do I see not quite two weeks later, but a lovely new wallet at my doorstep! I have never experienced this kind of honor in a retailer– not to say it does not exist, I just have not had the luck. Thank you for doing business with class, Bosca. Your dignity allowed me to keep my own! I am a customer for life.

With thanks,

Liz

]]> By: George B Love http://www.bosca.com/blog/sunday-best-popovers-oranges/#comment-205 George B Love Fri, 17 Feb 2012 15:02:46 +0000 http://www.bosca.com/blog/?p=274#comment-205 Have had a BOSCA breast pocket business card/small calculator fold over, 2-1/2″ X 4″,for 20+ years. Computer finnally quit and case is getting shabby. Can it be replaced?

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